Shipping policy

This page outlines our shipping policy. Please read carefully before placing your order.

Where Do We Ship From?

We currently only ship within Canada from this website and as we have stock in multiple locations across the world, your parcel might be shipped from one of our international locations. Keep in mind we do try to ship from the closest location but all depends on stock levels. However, please note all import fees are included on our pricing.

Shipping Methods & Rates

We offer Standard Shipping across Canada via Passport Canada Domestic (please be aware that we would normally offer Canada Post on a lower flat rate but due to the strike we are only able to offer Passport Canada at the moment).

You’ll receive a tracking number once your order has been dispatched.

  • Splash Blanket products: Flat rate of $39 CAD per shipment
  • Yoni Pleasure Palace products: Flat rate of $6.99 CAD per shipment
  • Bamboujee products: Flat rate of $20 CAD per shipment (due to the heavier weight of this blanket)

We always try to consolidate your order to minimize shipping costs.
However, if your order includes items stocked at different warehouses, separate shipping fees will apply.

Examples:

  • If you order multiple Splash Blanket products and they all ship from one warehouse → $39 total.

  • If your Splash Blanket products are stocked at two different warehouses → $39 × 2.

  • If you order one Splash Blanket and one Yoni Pleasure Palace product → $39 + $6.99 = $45.99 total.

  • If you order a Bamboujee and an OG Splash Blanket, you’ll pay $20 + $39= $59 total.

  • If you order multiple Yoni Pleasure Palace products from different warehouses → $6.99 × 2, and so on.

Shipping fees are all-inclusive, covering door-to-door delivery.
There are no additional taxes, import duties, or hidden fees.

Discreet Packaging

Your privacy matters to us.
All parcels are shipped in discreet packaging without external branding.
The sender will appear as “Splash Blanket PTY LTD.”

Dispatch & Delivery Times

Orders are typically dispatched within 1–3 business days.
Delivery usually takes 5–12 business days, depending on your location and carrier.
During busy periods or promotional sales, dispatch may take slightly longer.

Tracking Your Order

Once dispatched, you’ll receive an email containing your tracking number and a link to track your parcel via Canada Post.
It is your responsibility to monitor your delivery and ensure someone is available to receive the parcel.

If an item is returned to us due to an incorrect address or failed delivery, additional shipping fees will apply to resend it.

Order Changes & Cancellations

To ensure smooth fulfillment, we cannot modify orders once they’ve been processed.
If you’ve entered an incorrect address, please contact us immediately at
hello@splashblanket.com using the subject line:

[Your Order Number] – URGENT SHIPPING ADDRESS UPDATE

We’ll do our best to update it before dispatch, but once the parcel has shipped, you’ll need to contact the carrier directly.

Return to Sender Parcels

If your parcel is returned to us due to incorrect address details, failure to collect, or refusal of delivery, you’ll be responsible for the re-shipping cost.
If you no longer wish to receive your order, a store credit (minus return shipping fees) will be issued once the parcel is received back at our warehouse.